Methods of Quality Improvement

Following are basic steps for the Quality Improvement:


1. Define and verify the process to be improved
2. Collect and analyze data to establish baselines, identify root causes and point toward possible solutions
3. Based on the data, develop action plans for improvement, including implementation, communication, and measuring/monitoring
4. Implement the action plans, on a pilot basis as indicated, and
5. Install an ongoing measuring/monitoring (process control) system to ensure success.